19284-NS55DK

Although letters are thought to be the easiest of the three task types (letters, descriptive reports and essays) on the writing part of IELTS, there are a few aspects of letter writing that can be tricky for candidates preparing for the general training module of the exam. Before you set out to respond to the task, it is important that you clearly identify the type of letter that is expected of you.

Transactional Letters

The 150-word-long letter that you have to write in the writing part of your general training IELTS exam are all of a transactional nature. This means that you have one or more clear communicative purposes that you want to achieve by writing, including

a, giving information
b, requesting something
c, complaining about something
d, apologizing
e, applying for a job or scholarship
f, writing to a magazine editor or some authority to draw attention to an issue.

Task

Match the letter tasks below to their types a-f above. In some cases the letter you are expected to write may be of multiple purposes. In such cases write more than one letters.

1,

“Your dog has escaped from your house last week and was later found causing damage to a neighbor’s property.

Write a letter to this neighbor in which you

-give an explanation for the unexpected escape
-say how sorry you are for the different types of damage caused, and
-offer compensation for it.”

2,

“You attended a professional conference last week that you had paid a lot of money for but felt very disappointed by in the end.

Write a letter to the professional authority that organized the event and

-tell them how much you had paid for the whole experience (entrance ticket, transportation, accommodation, etc)
-what was especially below your expectations in the program, and
-what recommendations you have for the organization in the future she holding similar events.”

3, “You have seen an ad in which your school is looking for host families as part of their exchange program with another school abroad and you decide to host a student.

Write a letter to your principal, and

-express your interest in participating in the program,
-say what you could offer your guest in terms of accommodation, free time and cultural activities,
-honestly mention one limitation that you feel you have in hosting the student.”

4, “You are attending a course online on which you have to submit your homework every Friday, but you already know that next Friday you will be unable to do your coursework.

Write a letter to the course provider in which

-you explain the reasons why you will be unable to post your homework as usual,
-what you could do in exchange not to drop out, and
-express your gratitude in advance for the help.”

5, “You noticed that in the neighborhood where you live the street lights have not been working properly lately.

Write a letter to your local newspaper and

-draw the editor’s attention to the problem,
-give precise I formation about the streets affected, and
-the problems the lack of proper lighting had been causing in your area.”

6, “You have been a member of a community for a while that your friend is now planning to join.

Write a letter to your friend in which

-encourage him to join your community by highlighting its positive aspects,
-tell him some concrete tips how they can become a member, and
-warn them about some minor difficulties the community has been going through lately that he/she be aware of.”

Answer key

1, d
2, c
3, e
4, b
5, f
6, a

Typical Expressions

Other than understanding the kind of letter that you are expected to write it is also important that you memorize some of the basic phrases that are often used in each.

Task

Fill in the gaps with the missing words in each type of letter in orange below.

a, letters giving information

Introductions

I am writing to inform you that/of…
I am writing to __________ (1) you that/of…
I am writing to let you know that/of…
I regret to inform you/advise you/let you know that/of…
I am __________ (2) to inform you/advise you/let you know that/of…
I would like to inform you/advise you/let you know that/of…
I feel __________ (3) to inform you/advise you/let you know that/of…
I am writing in response to…
I am writing in reply to…
I am writing with __________ (4) to…
I am writing in connection with…
I am writing (to you) on __________ (5) of…
I am writing (to you) in my capacity as…

Conclusions

I hope that this information will be of some __________ (6)…
I trust that I have been able to answer all your questions…
I would be happy to __________ (7) you with any additional information…
I look forward to being able to help you again in the future…
I look forward to answering any other __________ (8) that you may have…
Please do not __________ (9) to contact me should you require any __________ (10) information…

hesitate/ provide/ behalf/ regard/ obliged/ advise/ delighted/ queries/ further/ assistance

b, requesting something

Introductions

I am writing to ask you if you would be __________ (1) kind as to…
I am writing to ask you if you would be so generous as to…
I am writing to request your assistance __________ (2) the matter of…
I wonder if you could possibly…
I wonder if it would be possible __________ (3) you to help me with…
I would really __________ (4) if you would…
I would really appreciate if you could…
I would really appreciate if you… (+past simple)
I would be most __________ (5) if you were willing to…
I am writing to ask whether you could possibly…
I am writing to enquire if I could
I __________ (6) whether I might ask you for…

Conclusions

I hope that my request will not __________ (7) you too much.
I must apologize for __________ (8) you with this matter, but…
I hope that you will forgive me for…
I look forward to receiving your reply on this at your earliest __________ (9).
Thank you in advance for your kind reply.
Thank you in advance for your __________ (10).

convenience/so/cooperation/troubling/grateful/concerning/for/wonder/appreciate/
inconvenience

c, complaining about something

Introductions

I am writing to __________ (1) about…
I am writing to __________ (2) your attention to…
I am writing to express my disappointment with…
I am writing to express my dissatisfaction with…
I am writing to express my __________ (3) about…
I __________ (4) to inform you how shocked I was when…
I feel I must I form you how __________ (5) I was when…

Conclusions

I hope this __________ (6) will be dealt with as soon as possible.
I trust this issue will be __________ (7) soon.
I expect this problem will receive your __________ (8) attention.
I feel that you should…
I believe I am __________ (9) to a…
I would like to request a refund.
I would like to request a replacement __________ (10) the…

matter/entitled/for/draw/appalled/immediate/regret/annoyance/complain/resolved

d, apologizing

Introductions

I am writing to __________ (1) for…
I am writing to offer my __________ (2) for…
Please accept my __________ (3) apologies for…
Please accept my profound apologies for…
I must apologize for the __________ (4)…
I would like to __________ (5) sorry for the…

Conclusions

Please __________ (6) me to offer … as compensation.
I __________ (7) on … (verb+ ing) to make up for your inconvenience.
Once again, my sincere apologies for the inconvenience/noise/__________ (8)/mess/… caused.
I hope that you will __________ (9) my apologies.
I hope that you can overlook this __________ (10) error.

unfortunate/accept/regrettable/apologies/sincere/apologize/trouble/allow/say/insist/

e, applying for a job or scholarship

Introductions

I am writing to apply for the post of …
I am writing in __________ (1) with the vacancy as advertised in …
I am writing with __________ (2) to the position of … that I saw in/on …

Background

I am currently employed at…
I am currently working __________ (3)/for…
I was employed at … as … between … and …
During this time I held the __________ (4) of …
I am/was responsible for…
My duties included …
I received training in…
I have recently taken __________ (5) in a course about…
I have just completed a training for…
I was trained up for …
My qualifications include…
I am studying … at …
I am currently __________ (6) in …
I am due to __________ (7) my … in …

Conclusions

Please find my CV/resume attached.
Please find my references enclosed.
I would be available for an interview in person or on Skype in/at/on/…
I would be happy to provide you with any other information/documents that you might need.
Please do not hesitate to let me know if I can be of any further help with the process.
Feel __________ (8) to let me know if you have any further questions.
I look forward to __________ (9) from you soon/at your __________ (10) convenience.
I look forward to your prompt reply.

regard/hearing/earliest/enrolled/free/at/position/obtain/part/connection

f, writing to a magazine editor or some authority to draw attention to an issue.

Introductions

I am writing to draw your attention to…
I am writing to __________ (1) … to your attention.
I am writing on __________ (2) of…
I am writing to express my __________ (3) of…
I am writing to express my __________ (4) about…

Conclusions

I hope that you give this matter your __________ (5) attention.
I hope that you give this __________ (6) __________ (7) __________ (8).
I look forward to reading your __________ (9) on this matter __________ (10).

behalf/urgent/protest/disapproval/bring/opinion/issue/shortly/consideration/careful

Answer key

a,

1, advise
2, delighted
3, obliged
4, regard
5, behalf
6, assistance
7, provide
8, queries
9, hesitate
10, further

b,

1, so
2, concerning
3, for
4, appreciate
5, grateful
6, wonder
7, inconvenience
8, troubling
9, convenience
10, cooperation

c,

1, complain
2, draw
3, annoyance
4, regret
5, appalled
6, matter
7, resolved
8, immediate
9, entitled
10, for

d,

1, apologize
2, apologies
3, sincere
4, unfortunate
5, say
6, allow
7, insist
8, trouble
9, accept
10, regrettable

e,

1, connection
2, regard
3, at
4, position
5, part
6, enrolled
7, obtain
8, free
9, hearing
10, earliest

f,

1, bring
2, behalf
3, disapproval
4, protest
5, urgent
6, issue
7, careful
8, consideration
9, opinion
10, shortly)

Task

Correct the grammatical error in each sentence.

1, Please accept my sincere apologize for…
2, During this time I holded the position of account manager.
3, I am writing with regard for…
4, I hope that this information will be of some assistant.
5, I look forward to your promptly reply.
6, I look forward to read your opinion on this matter shortly.
7, I fell I must inform you how appalled I was when…
8, I am writing on bihalf of…
9, I trust this issue will be resolve soon.
10, I am writing to complaining about…

Answer key

1, Please accept my sincere apologies for…
2, During this time I held the position of account manager.
3, I am writing with regard to…
4, I hope that this information will be of some assistance.
5, I look forward to your prompt reply.
6, I look forward to reading your opinion on this matter shortly.
7, I feel I must inform you how appalled I was when…
8, I am writing on behalf of…
9, I trust this issue will be resolved soon.
10, I am writing to complain about…)

From:

http://iamielts.com/?s=c.1

http://iamielts.com/?s=c.2

Happy studying,

I am IELTS